
Send a link from the counter
Take the order as you always do, then send the customer a WhatsApp link. They fill in their own address on their own phone, and you never write one down wrong again.

Book nowSend a parcel across town or move a load across the country. The price is on the screen before you book, the money sits aside until the delivery actually happens, and every job closes with a code, a photo or a signature.
Daily corridor · fixed route pricing
Madaraka runs two service lines. Choose yours and everything that follows (services, vehicles, prices) is the right one.
A delivery is a sequence, and every step of ours is visible to you.
Deposit once by EFT, instant EFT or card. Deliveries deduct automatically, so there is no invoicing loop and no COD.
Pick your vehicle, pickup and drop-off in the portal. Every line (distance, return leg, extras) is shown before you commit. WhatsApp still works if you prefer it.
Follow the driver from collection to hand-over. Delays and arrivals are pushed to you, not chased by you.
A code, photo or signature closes the job. Statements reconcile against Order Numbers, daily, weekly or monthly.
Most parcel services begin with a queue. You drive to a counter, wait, hand the thing over, and the delivery only starts once you have already done a leg of it yourself. That leg costs you an hour and nobody prices it, which is why a cheap rate is not always a cheap delivery.
We start where the thing already is. A rider comes to your house, your shop floor or a depot across town, and it goes straight to the address you gave. The collection is the service rather than something you do before the service begins.
That is also why we can fetch. A parcel waiting at a pickup point you cannot get to, a script the pharmacy has ready while you are at work, laundry that is done but nobody is home: those are collections from somebody else's counter on your behalf, and they work exactly the same way.
You drive to a counter and queue to hand it over
A rider comes to the door, wherever the thing already is
The recipient collects from another counter, in their own time
It goes to the address you gave, and somebody signs for it
The first and last legs are yours, unpaid and untimed
Both legs are the job, and both are tracked
A parcel you cannot fetch sits there
We fetch it for you, with your code and your ID on the booking

Ad-hoc loads, scheduled milk runs, contracted route bundles and warehousing.
Every commercial booking picks a speed
Delivered within three business days.
Delivered within five business days.
Delivered within ten business days. Cheapest, because it travels with a load already going that way.
Sending one parcel rather than a load? That is a personal delivery, and it picks a speed the same way. More on what Express means.
Put in two addresses and the number is on the screen. We measure the real road route, add the tolls we will actually pass through, and show you what it costs. No call, no waiting for somebody to come back to you, and no different answer depending on who picks up the phone.
A parcel across town
Scooter · 12 km
R89,00
A couch to a new flat
Bakkie · 25 km
R393,75
QwaQwa to Bethlehem
Panel Van · 91 km
R1 543,25
Every warehouse on Madaraka's marketplace, including our own, is inspected in person before it goes live. See real pallet availability and daily rates, or list your own spare capacity and earn from it.
A laundry, a pharmacy, a hardware shop or an online store: fix your address once, and every delivery starts from it. The customer sets the destination and sees the price before anything is agreed.

Take the order as you always do, then send the customer a WhatsApp link. They fill in their own address on their own phone, and you never write one down wrong again.

A screen the customer uses themselves while you carry on serving. It already knows your shop is the collection point, so there is one thing left to enter.

Your site sends the customer here to set a delivery address, and they come straight back to your cart with the price. Your address and your vehicle choice are fixed by your server, so nobody can change either.
It is billed to your account, not your customer.
You charge them whatever you like for delivery. We charge you the rate card.
We would rather tell you what your own trip costs than draw a line on a map and hope your address falls inside it. Put in the collection and the drop-off, and the engine measures the road between them.
Johannesburg, Midrand, Pretoria and the East and West Rand are where most of the work is, and where Madaraka is based. Free State, KwaZulu-Natal, North West and Mpumalanga are the rest of the footprint.
Give the quote page the two addresses. It measures the road between them and prices the job, including tolls, before you commit to anything.
A route we run often enough to price as a fixed corridor rather than a one-off. It is the meter at the top of this page.
Rigid, superlink and interlink work is priced on where it goes and what it carries. Tolls are a line of their own on the quote and are passed straight through.

Yes. The warehouse marketplace lists inspected, verified facilities, including Madaraka's own, with live pallet availability, daily rates and customer ratings. Reserve space in the client portal or ask on WhatsApp.
Yes. Submit your facility from the client portal with its capacity and daily pallet rate. We inspect and verify every listing in person before it goes live, and only verified facilities are ever shown to clients.
No. Madaraka is fully cashless. Your business wallet pays for every delivery automatically, so drivers never handle money and nothing is dispatched unpaid.
Every confirmed booking generates a unique Order Number. Use it for live tracking, WhatsApp updates, support and reconciliation: one reference from dispatch to proof of delivery.
Yes, on every vehicle. Each stop adds a fee set by the vehicle class, and the whole figure is on the screen before you confirm. If the route has more than a couple of stops, a milk run is the better shape for it.
Because the vehicle drives it. A delivery from A to B still puts the truck back on the road to come home, on the same diesel and the same tyres, and we'd rather show you that as its own line than hide it inside a higher per-km rate. One thing removes it: if we have a paying load for the return, you aren't charged for it at all, which is exactly why the scheduled QwaQwa to Bethlehem corridor is cheaper than an ad-hoc booking over the same distance.
Yes. 14-ton, rigid, superlink and interlink, up to 34 tons. Rates for these classes are confirmed on quotation rather than published flat, because long-haul pricing depends heavily on the route, the backhaul and the load.
South African diesel prices move monthly, based on a Department of Mineral Resources and Energy benchmark. Our fuel adjustment follows that movement as its own line on every quote. You see the amount before you confirm a booking, so there is no surprise surcharge afterwards.
You'll get a low-balance alert before it blocks anything. Top up instantly by EFT or card and keep booking. Nothing freezes and there is no paperwork.
Optional cargo insurance can be arranged before dispatch. Mention it when you confirm the booking and we'll price it into the job.
Dispatch runs 06:00 to 22:00, seven days. Anything outside that is by arrangement and carries a surcharge, which is on the quote before you confirm.
Quote it on the site, confirm it on WhatsApp, track it to the door. Dispatch runs 06:00–22:00, seven days.
Insights
What we learn moving freight, running warehouses and keeping deliveries on schedule.