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Legal

Privacy Policy

How Madaraka Logistics collects, stores, and protects personal information across bookings, driver onboarding, and warehouse listings.

This page is a structural placeholder pending a full legal/POPIA review — the section list below is final, the text under each heading is not published yet.

  1. 01

    What personal information is collected (client account/contact details, driver ID and vehicle documents, warehouse KYC/certs/licences, wallet transaction data, expense-claim receipts)

  2. 02

    Website and app traffic logging — the full IP address, browser user-agent and referring site recorded against every page view, plus a random browser-generated identifier used to count returning visitors as one person

  3. 03

    Sign-in records — the email address or phone number tried, whether it succeeded, and the IP address it came from, including refused attempts, kept as the only means of detecting password guessing

  4. 04

    Retention periods, stated separately for each of the above: IP-bearing records expire from the searchable store after 90 days, while the underlying append-only event log that serves as the platform's audit record is not truncated

  5. 05

    Legal basis for processing (POPIA)

  6. 06

    How data is stored (data residency to be confirmed)

  7. 07

    Third parties data is shared with, if any

  8. 08

    Data subject rights under POPIA and how to exercise them

  9. 09

    Contact details for a designated Information Officer

Questions in the meantime? Reach us at info@madarakalogistics.com.